Gen Y workers prompt revamp of job-review process

When Jack Canfield, author of The Success Principles, gives a training session on feedback, he’ll recruit a volunteer from the audience.  The job?  Steer Jack, who is blindfolded, to walk up to the volunteer’s spot in the auditorium.
Step after every step, the volunteer utters up just tow words:  “On course” or “Off course”.  The audience [...]